Summa solutions have been deployed by companies in a variety of industries for managing and automating business processes. Since no two companies do business the same, our solutions are configurable to match your specific situation. There are, however, some things that are consistent across all of our customer solution deployments:
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They are mission critical
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They were deployed in as little as 60 days
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They typically returned an ROI in 8 to 12 months
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They receive customer support that is second to none
Here are some case studies of current deployments.
Eastman Kodak Company
Rochester, NY
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Problem
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- Vendor base becoming more global
- Purchasing and invoice reconciliation processes very manual
- Vendors unable to conform to desired bar code labeling
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Solution
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- Summa Order Management application
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Results
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- 1,500 vendors deployed globally
- 300,000 orders and 200,000 invoices processed annually
- 90% of invoices successfully post on first pass
- All inbound shipments have common bar coded shipping label
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Womack Machine Supply
Dallas, Texas
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Problem
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- Customers and Vendors demands for electronic trading
- Complexity and cost of deploying solution internally
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Solution
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- Summa Order Management application
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Results
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- Integration to Womack's trading partner community is automated and simpified
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Tronox Chemicals
Oklahoma City, OK
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Problem
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- No visibility to customer usage, demand required expedites
- High-value product tied up capital in inventory
- Differentiating commodity product with customers
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Solution
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- Summa Inventory and Forecast Visiblity applications
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Results
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- Successful vendor managed inventory (VMI) program with key customers
- Marked reduction in required inventory levels
- Customer retention and increased market share
- Higher switching costs for competitive suppliers
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BASF Chemicals
Florham Park, NJ
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Problem
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- High customer call levels asking about order status
- Customer reluctance to use self-service web portal
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Solution
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- Summa Transportation Visibility application
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Results
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- Customers emailed when orders ship
- Email contains latest shipment status information from carrier
- Reduction in call volume to customer service group
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Contact Summa today to learn how we have successfully deployed collaborative software solutions for customers in a variety of industries and business settings.
